Service Alerts

Is your Library card expiring? Check your account for an expiry message.
If your Library account is expiring, you can renew online. If you don’t have an expiry message, you do not need to renew.
Your Library Card # and Library PIN are now needed to use OverDrive and Libby.
Print from Home now available!
Your Library is now FINE FREE!

Contact Us - Downloadable eBook and eAudiobook Questions

a group of portable devices used for reading eBooksThis form is for sending questions to our Info Library service regarding Library eBooks and eAudiobooks and your portable device. 

  • We will e-mail a reply, usually within 24 to 48 hours, except on weekends and holidays
  • You may instead telephone 519-661-4600 during library hours for immediate assistance
Please note that Kindle eBook readers currently do not support library eBooks in Canada.
If you are reporting a downloading problem, please include the steps you took to try to download and any error messages you are receiving.