A Facilities Master Plan is an important part of London Public Library’s long-term capital and operational budget planning processes.
London Public Library (LPL) is beginning work on a 10-year Master Plan that will determine library space needs that will best serve the growing and evolving London community. Known as the Facilities Master Plan, this roadmap will guide how LPL makes responsible, strategic investments to improve the quality of life for Londoners through library spaces.
An important of this planning process is consultation. From November 3-30, 2025, we reached out into the community to hear from current Library patrons and those who do not currently spend time at the Library. A survey was available online and at Library branches and was promoted widely through the community. As well, Facilities Management Plan Open Houses were held at six Library branches across the City. 3,124 surveys were completed by Londoners.
There will be an opportunity for public feedback near the end of the planning process as we present the draft Facilities Master Plan. Stay tuned here for updates!
Customer Satisfaction Survey
If you have additional feedback about Library services and operations that weren't covered in our Facilities Community Feedback Survey which was available in November, you are welcome to share these using our Customer Satisfaction Survey.